Privacy Policy

Last updated: December 1, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Company information
  • Payment and billing information
  • Communications and support requests
  • Website usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify or update your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@xynexgroup.co.za
Phone: +27 (81) 042 9066